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Terms and Conditions

PREAMBLE

The present General Conditions outline the regulations that apply to the
sale of CHEVIGNON products,

Between:

Ets CHARLES CHEVIGNON,
a simplified joint stock company with capital of €8,870,810.48,
the head office of which is located at 6-10 Boulevard Foch, 93807 Epinay-sur-Seine Cedex,
registered on the Trade and Companies Register of Bobigny under registration n° 316 643 170,
Intra-community VAT n°: FR 83 316 643 170

Customer Relations Department :
E-mail: serviceclients@chevignon.fr

The website www.chevignon.eu is hosted by Jaguar Network 71, Avenue André Roussin - 13016 Marseille

(hereafter referred to as 'CHEVIGNON')

And

Any non-commercial adult individual living exclusively in mainland United Kingdom (hereafter referred to as 'the Customer') and purchasing goods through the www.chevignon.eu website (hereafter referred to as 'the Site').




ARTICLE 1 - OBJECT

The present general conditions are drafted in English and are intended to outline the terms governing mail order sales between CHEVIGNON and any Customer purchasing goods through the Site. They therefore outline the stages involved in the process, from the Customer's placing of the order to the delivery of the Products to the Customer, as well as the tracking of the order until it reaches the Customer.
The specific conditions that apply to the customisable Tog’s Yourself product are outlined in Article 8 of the present conditions.

ARTICLE 2 - PRODUCTS

The Products offered for sale by CHEVIGNON are as featured on the Site on the day on which it is viewed by the Customer.

CHEVIGNON agrees to deliver Products in accordance with both the personal health and safety regulations in force and the relevant European provisions, notably with regards to the legislation on chemical substances with regulated content.


ARTICLE 3 - PRICE

Product prices are as featured on the Site on the day on which it is viewed by the Customer.
Product prices are stated in pounds, including all taxes and excluding delivery costs, which are payable by the Customer unless otherwise specified. The amount of additional delivery costs payable by the Customer is stated on the 'Delivery' page which can be accessed on the product page or directly via the product page.
Products shall remain the property of the Seller until full payment is received by the Seller.



ARTICLE 4 - ORDER

The placing of an order shall imply acceptance of the prices and descriptions of the Products available for sale. It is possible for there to be a discrepancy between stated and actual stock levels after the customer has placed the order. In such cases, the customer will be informed and a refund issued for the missing item as soon as possible, and the order automatically cancelled in the event that the product ordered is unavailable.
The Seller reserves the right to cancel or reject any order placed by a Customer with whom there is a dispute regarding payment for a previous order or who may represent some form of risk.
The placing of an order by the Customer implies their full and unconditional acceptance of the present general conditions of sale, to the exclusion of any other general conditions of sale and in particular those that apply in Chevignon stores.

4.1 - Placing an order

The Customer must complete the following six steps in order to place a firm order:

Step 1: the Customer adds the chosen products to their basket. They can access their basket to modify its contents or check out at any time;

Step 2: the Customer checks the contents of their basket and checks out;

Step 3: the Customer creates their Customer account;

Step 4: the Customer enters their full contact details and chosen delivery method;

Step 5: when asked to validate the order summary, the Customer expressly agrees to the general conditions of sale applicable to the Site;

Step 6: the Customer selects their chosen method of payment and is then redirected to the secure payment site, where they are required to enter their bank details.

The Customer's definitive acceptance is therefore confirmed by the validation of their bank details.

The placing of an order by the Customer implies their full and unconditional acceptance of the present general conditions of sale, to the exclusion of any other general conditions of sale and in particular those that apply in Chevignon stores.

4.2 - Order confirmation

CHEVIGNON will immediately confirm receipt of the order by means of a confirmation message sent to the email address the Customer will have provided when entering their full contact details at the time of placing the order.
Provided that the email address given is valid, the Customer will receive an email confirming the following:
- That their order has been registered;
- Details of the items ordered;
- Their personal information, including the delivery address.

4.3 - Order archiving

The Customer's basket will be archived and stored for ordering at a later date for a period of 30 days, even in the event that the Internet connection is lost. In order to access their archived basket, however, the Customer must reconnect to the Site from the same computer with the same service connection IP address or request access to their order history by simply emailing contact@chevignon.fr.
Details of the order will be archived on a secure server in accordance with Article L.134-2 of the French Consumer Code for a period of ten years. However, no credit card numbers will be stored.
The Customer acknowledges that the order confirmation should be considered proof of the contractual relationship that now exists between the Parties.



ARTICLE 5 - PAYMENT CONDITIONS

5.1 - Payment by debit or credit card
Customers may choose to pay using one of the following online methods:
- by debit or credit card when the placing the order. The following cards are accepted: Carte Bleue, Visa and Mastercard;
Payment is made online by debit or credit card when the Customer places the order. The Customer's bank account corresponding to the card used to make the payment will be debited 3 (three) clear days from the date on which the Customer places the order.
In the event of a problem with payment, an incorrect address being provided or any other issue with the Customer's account, Chevignon reserves the right to freeze the Customer's order until the problem is resolved.
Furthermore, the Seller reserves the right to refuse to honour any order placed by a consumer who may have failed to pay for any previous order, either in part or in full, or with whom there is an ongoing payment dispute.

5.2 - Secure payment

All purchases made via the Site are protected and secure, 7 days a week, 24 hours a day. Payments are secured by means of the HTTPS protocol, which also guarantees data confidentiality. In order to reduce the risk of fraud, Ingenico uses the 3D Secure standard to verify the identity of the cardholder, notably by redirecting to the website of the issuing bank and sending an SMS to the user's mobile phone.

When making a payment the Client is required to provide their card number, the expiry date and the security code on the back of their card. This information is automatically encoded and submitted (using the SSL protocol) for verification in order to avoid any misuse or fraud.

Encoded bank details automatically disappear once the payment has been accepted.




ARTICLE 6 - DELIVERY

6.1 - Delivery location

CHEVIGNON only delivers orders to mainland France, Corsica, Monaco, Spain and United Kingdom.
Orders are delivered to the Customer's address or to any other address that the Customer might have provided when placing their order.
Deliveries will be made using one of the delivery methods offered by our partners.

HOME DELIVERY
Home delivery - the parcel is hand-delivered to the Customer or delivered to their mailbox. After a period of 10 days without achieving to deliver the Customer, the parcel will be returned to the sender. In any case, the Customer will be informed of the delivery of the parcel by email, 24 hours prior to delivery being attempted.


6.2 - Delivery times

The average delivery time frame includes the time it takes for the Seller to process the order Monday to Friday (excluding bank holidays) and the time it takes for the parcel to be shipped.
With the exception of customised Tog's Yourself down jackets, for which the estimated delivery time frame is 30 days, excluding promotional periods (sales and promotional offers of any kind, owing to the higher number of orders to be processed), all orders placed before midday on a working day (Monday to Friday) will be prepared the same day. Orders placed after midday or on a non-working day will be processed by the Seller on the next working day.

As a result, delivery times, including shipping, can range from 3 to 6 working days (3 working days if chosing express delivery), including during promotional periods (with the exception of orders of customised Tog's Yourself down jackets, for which the estimated delivery time frame is 30 days), .

In any case, the Customer will automatically receive an email informing them that their order has been dispatched and enabling them to track it.


6.3 - Delivery charges
Delivery is free for orders of £150 or over.
There are 2 types of delivery available:
- Standard delivery (5-6 working days): €7.50, free for orders over €150
- Express delivery (3 working days): €15

6.4 - Order compliance
6.4.1. CHEVIGNON will make every effort to ensure that the images shown on the Site are as accurate a representation as possible of the product offered for sale. However, given the digital methods used to display products on the Internet, it is possible that the Customer's perception of the photographic representation of a product might not be an accurate reflection of the product itself.

6.4.2. In the event of the product delivered to the Customer being found to be non-compliant, the Customer may return it to CHEVIGNON following the procedure outlined below:
[Details of the process for returning faulty or non-compliant goods]

The Customer may request that CHEVIGNON take one of the following corrective measures:

- Send another product that is identical to the one delivered, subject to availability,

- Send another product of equivalent quality and price, subject to availability,

- Refund the cost of the product ordered within 30 days of the Customer's request. This refund will be credited within 30 (thirty) days of the returned item being received by CHEVIGNON to the bank account corresponding to the card used to pay for the order.

The cost of returning the product ordered and delivered to the Customer will be covered by CHEVIGNON in the event that the product is found to be faulty or of an error in the processing of the order. In any case, the cost of delivering another product will be covered by CHEVIGNON.

6.4.3. The present provisions do not, in any case, affect the Customer's right of withdrawal, as provided for in Article 7 of the present General Conditions of Sale.


ARTICLE 7 - RETURNING ITEMS ORDERED

7.1 Legal product compliance guarantee and Guarantee against hidden defects

All Products are covered by the legal compliance guarantee (L.211-1 et seq. of the French Consumer Code) and the guarantee against hidden defects (Articles 1641 et seq. of the French Civil Code), enabling the Customer to return Products that are delivered faulty or non-compliant.

Articles L.211-4 of the French Consumer Code: "The seller is required to deliver a product which conforms to the contract and is held liable for any lack of conformity which exists upon delivery. They are also held liable for any lack of compliance caused by the packaging or the assembly instructions, or the installation in the event that they assumed responsibility therefor or had it carried out under their responsibility."

Articles L.211-5 of the French Consumer Code: "To conform to the contract, the product must:
1. Be suitable for the purpose usually associated with such a product and, if applicable:
o correspond to the description given by the seller and have the features that the seller presented to the buyer in the form of a sample or model;
o have the features that a buyer might reasonably expect it to have considering the public statements made by the seller, the producer or their representative, including advertising and labelling;
2. Or have the features defined by mutual agreement between the parties or be suitable for any special requirement of the buyer which was made known to the seller and which the latter agreed to."

Articles L.211-12 of the French Consumer Code: "Action resulting from lack of conformity lapses two years after delivery of the product."

Article 1641 of the French Civil Code: "The seller is bound by a warranty against hidden defects in the thing sold that render it unfit for its intended use, or that so impair its use that the buyer would not have bought it, or would only have given a lesser price for it if they had known of the defects."

Article 1648, para. 1, of the French Civil Code: "Any action resulting from redhibitory defects must be brought by the buyer within two years from the discovery of the vice."

In the event that the Customer receives a product that does not conform to the order or that is found to have a hidden defect, the Customer must return the Product to the Seller using the returns label enclosed in the parcel.
Return postage costs and the cost of delivering a replacement Product, where applicable, will be covered by the Seller. The Customer must contact the Customer Service Department beforehand.
The Customer may return said Product to the Seller following the procedure outlined below:
1- Complete the red self-adhesive label attached to your order and affix to the parcel;
2- Include the unwashed, unworn item(s) with their original labels and in perfectly resalable condition;
3- Complete the returns table (enclosed in your parcel) and place the slip inside the parcel (do not cut it out);
4- Return the parcel via La Poste, ideally using the Colissimo tracked service.
The Customer is responsible for retaining proof of the return.

The Customer may request that CHEVIGNON take one of the following corrective measures:

- Send another product that is identical to the one delivered, subject to availability,

- Send another product of equivalent quality and price, subject to availability,

- Refund the cost of the product ordered within 30 days of the Customer's request. This refund will be credited within 30 (thirty) days of the returned item being received by CHEVIGNON to the bank account corresponding to the card used to pay for the order.

The cost of returning the product ordered and delivered to the Customer will be covered by CHEVIGNON in the event that the product is found to be faulty or of an error in the processing of the order. In any case, the cost of delivering another product will be covered by CHEVIGNON.

The cost of returning the product ordered and delivered to the Customer and the cost of delivering a replacement Product, where applicable, will be covered by the Seller.

The present provisions do not, in any case, affect the Customer's right to exercise their right of withdrawal, as provided for in Article 7.2 below.

7.2 Right of withdrawal

1/ Time frame:

In accordance with Article L 121-20 of the French Consumer Code, the Customer has the right to withdraw from the present contract without giving a reason for doing so within a period of fourteen days:
• In the case of a single delivery, the withdrawal period expires fourteen days after the day on which the Customer or a third-party other than the courier and appointed by the Customer physically takes delivery of the goods in question;
• In the case of multiple deliveries for the same order, the withdrawal period expires fourteen days after the day on which the Customer or a third-party other than the courier and appointed by the Customer physically takes delivery of the last of the goods in question.

With the exception of items purchased during the sales or a promotional operation and items featured in the 'OUTLET' section, for which only the legal withdrawal period shall apply, the Seller allows the Customer to benefit from a longer period in which to return items.
The Customer can therefore inform the Seller of their decision to withdraw within a period of 30 clear days from the date on which they receive their order without incurring any penalties, with the exception of the return postage costs.

After these periods, the Customer will be deemed to have accepted the items delivered.

2/ Exercising your right

In order to exercise their right to withdrawal the Customer must notify the Seller (stating their name, address, telephone number, email address and fax number) of their decision to withdraw their Order in unambiguous terms (by means of a letter sent by mail or email, for example).

The Customer may use the withdrawal form template or any other unambiguous wording and must send it to contact@chevignon.fr.

Should the Customer choose this option, the Seller will immediately send an acknowledgement of the receipt of the withdrawal notice in a sustainable format (such as by email, for example).

3/ REFUNDS

If the Customer has already received their order: in the event that the Customer should withdraw, the Seller shall refund all payments received for the Order without undue delay and in any case within 14 (fourteen) days from the day on which the Seller is informed of the Customer's decision to withdraw their order at the latest.

The Seller nevertheless reserves the right to postpone the refund until they have received the returned products or the Customer has provided proof that the Product has indeed been shipped back, in which case the time frame will begin from the date on which the earliest of these factors comes into play.

If the order has not yet been shipped: in the event that the Customer should withdraw, the Seller shall refund all payments received for the Order without undue delay and in any case within 14 (fourteen) days from the day on which the Seller is informed of the Customer's decision.

In the event of a partial return of the Products ordered or an error on the part of the Customer with regards to the delivery address provided, the original delivery charges will not be refunded.

The refund will be credited to the Customer's bank account corresponding to the card used to pay for the order.
The Customer may, should they so wish and should the Seller offer the option, opt to receive a refund in the form of credit notes or vouchers.
In any case, the Customer will not incur any charges in the framework of this refund.

4/ Returning a Product

The Customer may return their parcel at the latest 14 (fourteen) days after they have informed the Seller of their decision to withdraw their Order. This time frame is deemed to have been observed if the Customer returns the Product prior to the end of the 14-day period:

Please do not contact the Customer Service Department before doing so as no authorisation is required. Simply follow these instructions:

1- Complete the red self-adhesive label attached to your order and affix to the parcel;
2- Include the unwashed, unworn item(s) with their original labels and in perfectly resalable condition;
3- Complete the returns table (enclosed in your parcel) and place the slip inside the parcel (do not cut it out);
4- Return the parcel via the carrier of your choice, ideally with tracked service.
The Customer will be liable for the cost of returning the goods. The Customer is also responsible for retaining proof of the return. With this in mind, Chevignon would advise the Customer to use a tracked method of postage since Chevignon cannot be held responsible in the event of any incident regarding or loss of parcels once in the care of the courier.

Please contact the Customer Service Department by email at contact@chevignon.fr.
In the event that the customer chooses to receive a refund in the form of a credit note, said credit note will be issued in the form of a personal discount code for a value of €10, which cannot be combined with any other offer and is valid for any other online order for a limited period as stated in an accompanying email. A minimum spend of €11 applies. The code will be sent by email once the return has been received and processed by the warehouse.

7.3 Exchanges

The Customer has a period of 30 days from the date on which the products are received in which to exchange items without incurring any penalties.
Initiate an exchange for one or more of the products available at www.chevignon.com by emailing the Customer Service Department.
> in the event that the exchange is of a lesser value, the Customer can choose whether they would like the difference to be refunded or sent to them in the form of a credit note (valid for 6 months at www.chevignon.com only).
> in the event that the exchange is of a greater value, Chevignon will send the Customer a credit note for the total value of the order once the return is received by the warehouse since Chevignon staff are not authorised to take payment for the outstanding balance over the phone.

N.B.:
-- Not available for products sold in the Outlet section
- No refunds will be issued in store
- No exchanges will be completed without presentation of the online invoice
- Products may be exchanged within 30 days of receiving the order
- For refunds or any other information, the Customer may contact the Customer Service Department by email at contact@chevignon.fr.

7.6 After the periods stated in Articles 7.2 and 7.3, the Customer will be deemed to have accepted the items delivered.

7.7 Specific conditions applicable to promotional offers:
• in the case of batch sales, the entire batch must be returned.
• in the case of 'Buy 2, Get 1 Free' promotional offers, all of the products purchased as part of the promotional offer must be returned for a refund.
• The Customer may be given the opportunity to take advantage of a promotional offer on the Site whereby they are offered a discount according to the number of items purchased (e.g. 20% discount if purchasing 2 items).
In the event that the Customer should return only some of the items that enabled them to take advantage of this promotional offer, the Customer will receive a refund for an amount equal to the price of the returned Product, from which the original discount, to which the Customer will no longer be entitled, will be deducted.
• Likewise, the Customer may be entitled to a free gift when purchasing one or more Products. In the event that the Customer should return said Product (or one of the Products in the event that they were required to purchase several), the Customer must also return the free gift that they received.
Failure to do so will result in the Seller sending the Customer an additional invoice for an amount corresponding to the value of the free gift item within 15 (fifteen) days of the date on which the Customer's return is received. This invoice will be available in the Customer's 'My Account' area.


7.8 Any Product(s) returned must be new, unused and, where possible, in their original packaging (specific shoes and accessories).
Any items returned soiled and/or damaged will not be accepted. Upon receipt of the parcel, the Seller will ensure that the Product(s) returned is/are in perfect condition. No returns will be accepted if the Products returned have clearly been used or damaged by the Customer, since such use or damage makes the Products unfit for sale.
In the event that the Seller refuses to accept the return, the Product(s) in question will be returned to the Customer at the expense of the latter, who shall have no right to any compensation or refund, with the exception of any future need to exercise their rights to the guarantees by which the Product(s) sold is/are covered.

7.9 Incorrect delivery address

The Customer is asked to pay particular attention to the contact details provided on the order form and to the delivery address in particular. In the event of an error on the part of the Customer with regards to the delivery address provided, the parcel will be returned by the courier and marked NPAI ('Not known at this address'), in which case the Customer will receive a refund for the full cost of their order minus the delivery charge. The Customer will be liable for the cost of delivering the goods.

7.10 Products not systematically covered by the right to withdrawal

The following products:
- under-garments
- fragrances
- swimwear


are considered 'Sensitive goods' in accordance with the corresponding article of the French Consumer Code and cannot, for health and hygiene reasons, be returned or refunded by the Seller if they have been opened or unsealed by the Customer.

ARTICLE 8. SPECIAL CONDITIONS GOVERNING TOG'S YOURSELF CUSTOMISABLE PRODUCTS

1. Returns policy/Right to withdrawal

Please note that customised products (including Tog's Yourself products) are governed by special criteria since they are produced especially for you. You are not entitled to the usual withdrawal period (Article L.121-21-8-3° of the French Consumer Code) and we cannot accept returns, unless the product is found to have a manufacturing defect (see Article 7.1.).

2. Order cancellations

The processing of the order begins as soon as the financial transaction is completed and the customer has clicked 'Yes, confirm payment'. Your order will then immediately move to the production stage, meaning that it cannot be cancelled.

ARTICLE 9. CUSTOMER SERVICE

The Customer Service Department can be contacted by email. The contact form is designed to enable Customer queries to be dealt with as quickly as possible and the Customer can access this service by clicking on 'CUSTOMER SERVICE'.

The Customer Service Department can be contacted by email at contact@chevignon.fr.

ARTICLE 9 - PERSONAL DATA PROTECTION

9.1 All information provided by the Customer via the Site is required for the processing and delivery of orders and is used exclusively by the Seller and their partners.
In accordance with the modified French Data Protection Act of 6 January 1978, the processing of customers' personal data must be declared to the CNIL beforehand and the Customer has a right to access, modify, rectify or delete any information relating to themselves.
The Customer should email contact@chevignon.fr or write to Ets CHARLES CHEVIGNON, Service Client, 6 à 10 Boulevard Foch, 93807 Epinay-sur-Seine Cedex should they wish to exercise this right.

The bank details provided at the time of the transaction are secured by Ingenico.
9.2 The Customer may subscribe to the Chevignon newsletter and in doing so choose to receive regular updates on the brand's latest offers. They have the option of unsubscribing at any time by clicking on the dedicated link provided in each newsletter. This link can also be accessed via the 'My Account' section of the Site.

9.3 Some of the webpages on the Site may contain web beacons that make it possible to count the number of visitors to the Site and/or provide the Seller with a number of indicators. These web beacons can be used with some of our partners, notably for the purposes of gauging and improving the efficiency of the Site. In any case, the information obtained from these beacons is used solely to gather statistics regarding visits to certain pages of the Site with a view to providing a better service for our Customers.


9.4.Cookies
Cookies are small text files stored on the hard drive of the Internet-user's computer by the server managing the website they are visiting or, in some cases, by a third-party server. They serve a number of purposes. They notably make it possible for the sender of the cookie to recognise an Internet-user from one visit to the next by means of a unique username. Cookies are managed within your computer by your Internet browser.
In this case, when an Internet-user connects to the Site, cookies are sent from a number of sources:

(1) Cookies sent by Chevignon:
The use of cookies on the Site is primarily intended for the well-being of our Internet-users. They are notably used to improve the presentation of the Site, as well as information regarding the products offered (with the aim of making this information more relevant to the Internet-user's apparent preferences). Cookies therefore help us to better adapt and customise the offers we send you.
More specifically, cookies enable us to determine exactly which pages of the site the Internet-user has visited, as well as the frequencies with which some of these pages are visited. They also enable us to assess how Internet-users generally use the Site.
The cookies sent by Chevignon are designed to perform various roles, depending on whether your browser is configured to accept or reject certain cookies (see point 7, below), including the following (first two points to be validated and potentially supplement the following):
• Cookies relating exclusively to the functioning of the Site. These are used to identify you and consequently to enable you to access your account and your basket;
• Cookies designed to remember those elements of the site that are opened in the form of windows (for example) and that you have already viewed during previous visits.

(2) Third-party cookies
These cookies are not deposited by Chevignon but rather by third-party companies, meaning that Chevignon has no control over them. They are notably deposited within advertising content circulated in the designated areas (animations, videos, etc.) of the Site. The use of these cookies is primarily intended to target your interests across the various product pages that you have viewed on the Site and to help customise the advertisements displayed from other brands both on the Site and on other sites.

(3) Cookies installed by Chevignon on the sites on which we advertise
When you access a site or application featuring a Chevignon advertisement, this advertisement may contain a cookie. Depending on your settings, this cookie may be stored on your device to enable us to recognise the browser installed on your device for as long as the cookie in question remains valid.

These cookies are used for the following purposes:
- to count the number of times our advertising content as published on third-party sites and applications is displayed and activated, identify this content and these sites and applications, and determine the number of users who have clicked on each content element.
- to calculate the amounts payable to the relevant players in the advertising chain (communications agencies, advertising departments, broadcast sites/media, etc.) and compile the corresponding statistics.
- to adapt the presentation of the site to which our advertising content elements lead, in accordance with your device's display settings (language used, screen resolution, operating system used, etc.) when you visit our Site, according to the display and playback hardware and software of your device and according to the location data (longitude and latitude) that we (or our service providers) receive from your device with your prior consent.
- to monitor your device's future site and application browsing activity and activity involving other advertising content for which we have cookies in place.


ARTICLE 10 - INTELLECTUAL PROPERTY

All elements of the Site, both visual and audio, including the associated technology, are the exclusive property of the Seller and are covered by both copyright law and the protection afforded by provisions regarding the law on trademarks and patents.
The full or partial reproduction of any of these elements, in any format and for any reason whatsoever, without the prior and express consent of the Seller is strictly prohibited.

ARTICLE 11 - FORCE MAJEURE

CHEVIGNON cannot be held responsible for any full or partial failure to execute its obligations with regards to the order placed by the Customer if said failure is caused by an event of force majeure as defined by substantive law.
In such cases, CHEVIGNON shall inform the Customer of the event by email within 3 (three) clear days following the occurrence of the event. After a period of 1 (one) month has passed, and in the event that the instance of force majeure should persist, the order will be cancelled and, where appropriate, refunded by CHEVIGNON within 30 (thirty) days to the debit or credit card used to place the order.


ARTICLE 12 - LIMITATION OF LIABILITY

The placing of an order via the Site implies full knowledge and acceptance of the procedures in place on the Internet, notably with regards to technical performance, response and connection times, requests for and transfers of information, risks of disconnection, risks of contamination by viruses circulating on the network and generally speaking any risks associated with using the Internet.
CHEVIGNON cannot, therefore, under any circumstances, be held responsible for any direct or indirect damages resulting from any incorrect use of or incident relating to the use of a computer, Internet access, server maintenance or malfunctions, a telephone line or any other technical connection, with the Customer assuming full responsibility for their connection to the site.


ARTICLE 13 - MODIFICATIONS TO THE GENERAL CONDITIONS OF SALE

The present General Conditions of Sale shall apply for as long as they feature on the Site.
The Seller reserves the right to modify them at any time. The new, modified General Conditions of Sale shall, if appropriate, apply only to orders placed after the modifications have been made.
General Conditions of Sale last updated: february 2016


ARTICLE 14 - DISPUTES - APPLICABLE LAW

THE PRESENT GENERAL CONDITIONS OF SALE ARE GOVERNED BY FRENCH LAW.
ANY DISPUTE THAT MAY ARISE BETWEEN THE PARTIES AS A RESULT OF THE CREATION, INTERPRETATION AND/OR EXECUTION OF THE PRESENT CONDITIONS SHALL BE REFERRED EXCLUSIVELY TO THE FRENCH COURTS IN THE EVENT THAT NO AMICABLE SETTLEMENT CAN BE REACHED.

Please contact us if you don't find an answer to your question in this section.